Contact information
Contact Us
If you have any questions regarding our jewelry collections, ring sizing, materials, your order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Timeless Carat |
| Website: | timelesscarat.store |
| Email: | support@timelesscarat.store |
| Phone: | +61 8 7350 7820 |
| Business Address: | 17 Buckra Street, Turramurra, New South Wales 2074, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned jewelry items to this address without obtaining an authorized return warehouse address from our support team first.